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Seven: Step 2

by on August 14, 2014

On August 4th, Greg from Seven Cycles called me for the interview.  We reviewed my answers on the questionnaire and he verified information.  I changed up a component or two on the phone and he was very accomodating.  He also assured me that the details I wanted/didn’t want were no problem for them.  The interview was simpler than I had read about others experiencing, but Jeff had made a lot of notes and the questions were mostly about the notes.

And then I waited.

There is a convenient “Where is my frame” function that is password protected.  Here is what it said as I waited for them to design my bike.

 Preliminary Specifications

Thanks for your order! We have recently received your Custom Kit from your authorized Seven retailer. We’re currently reviewing your information to make sure it’s complete, and are developing a list of questions for you and your retailer. These questions will supplement your Custom Kit and provide us greater insight into your riding habits and style.

You can expect to receive a call from one of our custom gurus within approximately 48 hours. (Outside the U.S., you will instead receive a call from your retailer/distributor.) In the meantime, you might want to develop a list of questions so that when you speak, you can discuss any issues that may have arisen since you submitted your Custom Kit.

Once we’ve reviewed your Custom Kit and spoken with both you and your retailer, we’ll develop specifications for your frame. This takes about one week. Utilizing all the inputs from the Custom Kit and any supplemental information you’ve provided to us, we’ll come up with a design created specifically for you. We’ll develop the proper frame size and design your frame’s geometry so that it will perfectly suit your riding style and habits.

Upon completion of your specifications, we’ll send them to your retailer with a confirmation form. Your retailer will review the information with/for you in a timely manner and confirm the specifications. If everything is correct, both you and your retailer should sign the confirmation form and then your retailer will fax it back to us. If questions arise regarding any of the numbers, your retailer should contact us immediately. Once we have the signed confirmation form, we’ll begin to build your frame.

Estimated Ship Date: September 26, 2014

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